EtiDhi · AI Execution Partner

AI & Agentic Solutions

The EtiDhi AI Delivery Framework

Most AI projects fail in the gap between strategy slide and working system. We close that gap. Our four-phase delivery framework takes you from opportunity identification to a production-grade AI system, with your team's capability built in along the way.

We work with foundation models, multi-agent orchestration, NLP pipelines, and automation frameworks. Every engagement ends with something deployed, monitored, and yours.

KOGO · Sherlocks · ContineuGPT-4o / Claude LangChainRAG / Vector DBs Python / FastAPIAzure AI AWS BedrockPower BI

EtiDhi AI Delivery Framework

01

Discover

Map your AI opportunity landscape against business value and data maturity

02

Design

Architecture, data strategy, governance model, and responsible AI posture

03

Deploy

Build, test, and ship to production in weeks, not quarters

04

Govern

Monitoring, bias checks, DPDP/GDPR compliance, and continuous iteration

Our Practice Lines

Four practices. One integrated AI strategy.

Click any practice to explore what we do, and what outcomes your team can expect. Each practice is designed to work independently or as part of a connected transformation programme.

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AI & Agentic Solutions

LLM integration, multi-agent systems, and intelligent automation built for production environments.

We design, build, and deploy AI systems that operate in production, not just proof-of-concept sandboxes. This includes custom LLM integrations, retrieval-augmented generation (RAG) systems, multi-agent orchestration, and end-to-end MLOps pipelines.

Our alliance partners (KOGO, Sherlocks, and Contineu.ai) mean our clients ship in weeks, not quarters. That's the differentiate part of our promise.

LLM IntegrationMulti-agent AI RAG SystemsNLPMLOps

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Human Capital Solutions

Workforce strategy reimagined for the AI era: talent, performance, and org design built in.

We help organisations align talent strategy with AI-era business goals. From AI-augmented recruitment to workforce transformation frameworks and capability-building programmes, we ensure your people are the engine, not the obstacle, of your AI programme.

Deep domain expertise is what separates a good engagement from a great one. We bring the knowledge that makes the difference.

Talent StrategyAI Augmentation Org DesignWorkforce Analytics

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Analytics & Research Services

Decision intelligence that moves faster than your competition: predictive analytics and BI.

Predictive analytics, Power BI dashboards, market research, and data engineering, all pointed at decisions that matter to your CXO team. We build the pipelines that turn raw data into reliable signal at the speed your business needs.

Our Finance & SCM practice brings deep domain expertise to supply chain optimisation, demand forecasting, and financial modelling.

Predictive AnalyticsPower BI Finance & SCMData Engineering

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Digital Business Processes

Intelligent BPO and process automation for insurance, BFSI, and enterprise operations.

Reduce manual effort, accelerate cycle times, and deploy AI agents to handle high-volume, low-exception work. Our BPO and CX practice combines deep operational expertise with AI tooling to deliver measurable throughput and quality improvements.

We architect for reliability and deliver for speed. That combination is what keeps clients coming back.

Process AutomationIntelligent BPO CX & Contact CentreWorkflow AI

ETIDHI

Why EtiDhi

Built for the CXO who needs results, not a retainer.

We compete on a different axis to the Big Four. Click any card to understand why mid-market and enterprise teams consistently choose a boutique AI execution partner.

01

Direct partner access, always

The partner who sold the engagement is the one in your delivery team.

No handoff to junior consultants. You get 25+ years of relevant experience in every working session, from kick-off through to go-live and beyond. Our model is built on accountability, not delegation.

02

Weeks, not quarters

Our structured delivery framework targets production deployment in 6 to 12 weeks.

Enterprise firms average 6 to 9 months for equivalent scope. Our AI alliances with KOGO, Sherlocks, and Contineu.ai mean we can build on proven components rather than starting from scratch, without sacrificing bespoke fit.

03

Mid-market economics

Big Four minimum engagements start at ₹5Cr+. Ours don't.

Fixed-fee Discovery and POC engagements with clear deliverables mean no open-ended retainer risk. You know what you're getting before we start, and our pricing reflects the value delivered, not the overhead carried.

04

India-rooted global perspective

Built in Bangalore, delivered globally. Deep fluency in DPDP Act and GDPR.

Our team has operated across India, Southeast Asia, and international markets. We understand local regulatory requirements (DPDP Act, RBI AI guidelines, IRDAI frameworks) and international compliance requirements simultaneously.

05

Strategy and execution, together

We never leave you with a deck and a handshake.

Every strategy engagement includes an execution pathway. Every technical build includes a governance and adoption plan. We define success by deployed systems and measurable outcomes, not presentation decks.

06

Your team's capability, built in

We leave your teams more capable than we found them.

Knowledge transfer, documentation, and internal AI literacy are deliverables, not optional extras. When we leave, your team can own, operate, and evolve the systems we've built together. That's how we define a successful engagement.

What We Do

A single partner for your critical business problems.

Etidhi is built around one premise: collaborate deeply, solve completely, help you differentiate. From back-office operations to AI co-builds, one team, joint accountability.

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01

AI Solutions

Applied AI & Agent Platforms

AI agents, RAG systems, voice bots and ML pipelines, co-built with our partners KOGO AI, Sherlocks AI and Contineu AI.

Co-built withKOGO AISherlocks AIContineu AI

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02

IT Services

Engineering & Managed IT

Custom software, cloud migration, application modernisation and 24x7 managed infrastructure, delivered by senior pods.

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03

Healthcare

Provider, Payer & Pharma Support

Revenue Cycle Management, Payer side operations, Workers Compensation, purpose-built for Healthcare Operations.

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04

Finance

F&A, Audit & Reporting

Record-to-report, order-to-cash, procure-to-pay and analytics, with controls baked into every step.

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05

SCM

Supply Chain Management

Demand planning, vendor onboarding, logistics tracking and exception desks, built for global supply chains.

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06

BPO & CX

Customer & Back-Office Operations

24x7 voice, chat and email support, claims processing, and back-office shared services, staffed by domain operators.

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07

INTRINSIC

Communication, Utilities & Geospatial

GIS data management, asset mapping, and network maintenance services for gas and electric utilities.

Leadership & Team

The people behind EtiDhi.

Seasoned operators, technologists and revenue leaders, united around one promise to our partners. Click any card to learn more.

Leadership

Founder

Ravi Gopalakrishnan

Managing Director

Founder

"With AI, you can move fast: experiment and fail, then pick what works, and stick with what helps your business differentiate."

Global business process operations leader in

Ravi is the Founder and Managing Director of EtiDhi. A global business process operations leader, he has spent his career building and scaling delivery organisations across BPO, IT, and now applied AI.

His conviction shapes EtiDhi's entire operating model: AI is a tool for moving fast, experimenting, and finding the approaches that genuinely differentiate a business, not a destination in itself.

Co-Founder

K Subash Choudhary

Chief of Operations

Co-Founder

"The real story of AI in healthcare operations isn't efficiency, it's an arms race. The winners won't be whoever has AI; it'll be whoever pairs it with people who understand the policy underneath."

Healthcare Strategic Leader & AI Specialist in

Subash is Co-Founder and Chief of Operations at EtiDhi, and a recognised Healthcare Strategic Leader and AI Specialist. He leads the firm's healthcare operations practice, where payer and provider dynamics make AI deployment uniquely complex.

His view: in healthcare operations, payers deploy AI to generate denials faster while providers deploy AI to overturn them, and the administrative cost both sides claim to be cutting is quietly migrating into the algorithms. The advantage goes to whoever pairs AI with people who understand the policy underneath.

Consultants & Advisors

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Rama Sasmal

Principal Consultant

Strategic Accounts

"Our AI alliances (KOGO, Sherlocks, Contineu) exist so our clients ship in weeks, not quarters."

Strategic AccountsAI Alliances

Rama leads strategic accounts and partner ecosystem development at EtiDhi. She is responsible for the firm's AI alliance relationships, including KOGO, Sherlocks, and Contineu.ai, that allow EtiDhi's clients to ship production AI systems in weeks rather than quarters.

Her focus is on ensuring every client engagement is structured around clear, measurable outcomes, and that the firm's partner network accelerates delivery without sacrificing bespoke fit.

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Srinivas Rajamanuri

Principal Consultant

Finance & SCM

"Deep domain expertise is what separates a good engagement from a great one."

FinanceSCMDomain Expertise

Srinivas leads EtiDhi's Finance and Supply Chain Management practice. He brings deep domain expertise in financial modelling, demand forecasting, inventory optimisation, and ERP integration, with particular focus on applying AI to problems that traditionally required large specialist teams.

His belief is that domain knowledge, not just technical skill, is the differentiator that turns an AI pilot into a production system the business actually uses.

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Chandra Kishore Sasmal

Principal Consultant

Technology · AI Practice Lead

"Consistency at scale is what our clients depend on. We show up every day and deliver, no exceptions."

AI ArchitectureNLPMLOps

Chandra Kishore is EtiDhi's AI Practice Lead and the principal author of the firm's AI Delivery Framework. He oversees technology architecture across all client engagements, from LLM integration and RAG system design to multi-agent orchestration and production MLOps.

He has a particular focus on building AI systems that are not just accurate but reliable, observable, and governable, because a model that can't be audited isn't a production system.

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Meyyappan Ramanathan

Advisor

Digital & Cloud Transformation

"We architect for reliability and deliver for speed. That combination is what keeps clients coming back."

CloudDigital TransformationArchitecture

Meyyappan serves as Advisor to EtiDhi on Digital and Cloud Transformation. He brings extensive experience in cloud architecture, digital operating model design, and large-scale technology transformation programmes across enterprise clients.

His advisory work at EtiDhi focuses on ensuring the firm's AI delivery recommendations are grounded in clients' real infrastructure reality, and that cloud architecture decisions support long-term scalability, not just near-term deployment.

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Sandeep Menon

Advisor

Product & Platform Strategy

"Build the next standard!"

ProductPlatformsStrategy

Sandeep advises EtiDhi on building products and platforms designed to set the next benchmark in their category, not simply match the current one.

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Satish Das

Advisor

AI Brokerage Strategy

"Guiding AI Brokerage Strategy with a four-decade foundation in Enterprise Risk, Governance, Compliance, Security, and Resilience."

Enterprise RiskGovernanceComplianceSecurityResilience

Satish brings a four-decade foundation in enterprise risk, governance, compliance, security, and resilience to EtiDhi's AI brokerage strategy, helping ensure AI adoption is matched by the controls that regulated businesses depend on.

AI Opportunity Audit

Where does your organisation stand on AI readiness?

Five questions. Two minutes. A concrete starting point for your AI programme, and a 30-minute call with our team to unpack the results.

No obligation. No pitch deck. Just a structured conversation about where AI creates the most value for your organisation. Answer the five questions to get your readiness snapshot and book your call.

AI Readiness Audit 04 / 05

Where would you most want AI to help first?

Question 4 of 5

Responsible AI

AI that is accountable by design, not by afterthought.

Click any card to understand how we approach responsible AI. Every system we build is governed by a framework that addresses bias, transparency, data rights, and auditability before a single line of code is written.

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Bias Mitigation

Structured bias audits at design, training, and post-deployment stages.

We run documented bias assessments at three stages: dataset audit before training, model performance disaggregated by demographic and contextual sub-groups, and post-deployment monitoring with drift detection. All findings are reproducible and client-accessible.

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Explainability

Every AI decision that affects a person or business process has a human-readable explanation.

We use SHAP, LIME, and chain-of-thought logging (for LLM-based systems) to ensure every consequential decision can be explained in plain language. This is a compliance requirement in regulated sectors, and good practice everywhere else.

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Data Governance

Data handling, retention, and access policies defined before model training begins.

Client data is never used to train shared or third-party models. Data retention schedules, access controls, and PII handling policies are defined in the engagement charter before any data is ingested. We apply Data Minimisation by default.

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Regulatory Alignment

DPDP Act (India), GDPR, RBI AI Guidelines, and IRDAI compliance in scope by default.

All engagements are scoped with the relevant regulatory requirements built in from the start, not retrofitted at the end. We maintain a compliance mapping for each client engagement and conduct a regulatory readiness review before any system goes live.

DPDP Act (India)

GDPR Aligned

RBI AI Guidelines

IRDAI Compliant

ISO 27001 Practices

We don't just advise on AI.
We ship it.

The EtiDhi AI Delivery Framework

Built with the best in applied AI.

Four practices. One integrated AI strategy.

Built for the CXO who needs results, not a retainer.

A single partner for your critical business problems.

Applied AI & Agent Platforms

Engineering & Managed IT

Provider, Payer & Pharma Support

F&A, Audit & Reporting

Supply Chain Management

Customer & Back-Office Operations

Communication, Utilities & Geospatial

Applied AI & Agent Platforms

Engineering & Managed IT

Provider, Payer & Pharma Support

F&A, Audit & Reporting

Supply Chain Management

Customer & Back-Office Operations

Communication, Utilities & Geospatial

The people behind EtiDhi.

Where does your organisation stand on AI readiness?

AI that is accountable by design, not by afterthought.

We don't just advise on AI.We ship it.

The EtiDhi AI Delivery Framework

Built with the best in applied AI.

Four practices. One integrated AI strategy.

Built for the CXO who needs results, not a retainer.

A single partner for your critical business problems.

Applied AI & Agent Platforms

Engineering & Managed IT

Provider, Payer & Pharma Support

F&A, Audit & Reporting

Supply Chain Management

Customer & Back-Office Operations

Communication, Utilities & Geospatial

The people behind EtiDhi.

Where does your organisation stand on AI readiness?

AI that is accountable by design, not by afterthought.

We don't just advise on AI.
We ship it.